Privacy Policy

This privacy policy sets out how TTK Collective uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information does Ttk Collective collect

Information That You Provide: We receive and store any information that a customer enters on our website or gives us in any way. This information is used to enhance your experience on our website, to respond to your requests, to customize your sourcing experience and to communicate with you.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

Some information is received and stored automatically whenever you interact with us. “Cookies” are one example of this type of information. In internet terms, a “cookie” is a text file that websites send to visiting computers/devices to identify the visiting computer/device. We also may use third-party website analytics tools. These tools collect information about visitor traffic on our website and mobile applications.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

All information gathered is for the sole purpose of personalizing and improving your user experience.

What we do with the information we gather: 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To Accept inquiries;
• Book in requested calls
• Internal record keeping
• We may use the information to improve our products and services
• Process and deliver purchases, returns, reorders etc;
• Communicate with you and provide customer support;
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• Let you know about products, promotions and events that might be of special interest to you;
• Let you communicate with us through social networks and other media;
• Allow you to post comments on our website, on social networks and other media;

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Storage & Security:

We are committed to ensuring the information you share with us is secure and have measures in place to appropriate data collection, storage and processing practices with security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. However no information shared over the internet can be guaranteed to be 100% secure and despite the measure put in place we cannot guarantee that your personal information that we collect will not be disclosed in a way that is inconsistent with this privacy policy.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Ttk Collective – www.ttkcollective.com.au